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Sustainable Human Resources

Mindray has always regarded human resources as an important strategic support to enhance its core competitiveness. We are committed to build a diversified international workforce and constantly improving the mechanism for selecting, cultivating, employing and retaining talents, so as to fully explore the value of talents and stimulate their innovative vitality. We have formulated a formal talent development strategy, continued to promote the construction of talent pools, and recruited talents through various channels. At the same time, we have carefully built a high-quality talent training system and tailored career development channels for employees, to meet their needs for re-learning and self-improvement. We respect the rights and interests of employees, and resolutely prohibit prejudice and discrimination in any form and for any reason, striving to create an equal and inclusive working environment. Our remuneration system for employees is data-based and fair, featuring a range of carefully designed welfare schemes. In addition, we have improved occupational health and safety of employees to enhance their sense of belonging and ownership. The ultimate goal is to realize the common growth of talents and Mindray.

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Talent attraction and retention


Mindray continuously improves human resource management system, constantly enhances the effectiveness of talent attraction and retention, and executes our core value "value and enrich our people" on daily basis. By expanding employee recruitment channels, strengthening employee engagement management, and improving employee compensation and incentive systems, we are committed to enhancing stability of our talent team and thus creating a fair, stable, energetic and harmonious working environment.

During the year, we achieved great results in talent management, winning honorary awards such as the "Global Employee Health Model Employer of 2022-2023 H-EAP TOP AWARDS" by IHRMA, and the "Global Talent Magnet Employer" in the 2023 LinkedIn MostIn Awards.

Employee structure

In 2023, Mindray continued to intensify its recruitment effort at home and abroad, with emphasis on attracting high-end experts and outstanding graduates from universities to build a diverse global talent team. By the end of the Reporting Period, we had a total of 18,044 employees worldwide, maintaining an upward trend for three consecutive years.

Year 2023 2022 2021
Total employees 18,044 16,099 14,684
Proportion of signing labor contracts 100% 100% 100%

We endeavoured great efforts in diversified talent attraction and retention and formed a global talent network of R&D, sales and management.

Proportion of employees by age group
Proportion of employees by education level
Proportion of employees by gender

Grievance and Reporting Mechanism

  • Establish a formal employee grievance and reporting mechanism: Mindray has implemented a smooth and confidential employee grievance reporting and escalation procedures. We have created an online portal for complaints and suggestions on the intranet, and set up channels such as employee forum, 88333 HR service hotline, HR public mailbox, compliance mailbox, president's mailbox, among others, to encourage all employees to promptly file complaints or reports on human resources-related incidents such as child labor, forced labor, human trafficking, harassment, and discrimination. Our administrators of complaints and suggestions channels are fully involved in the process from receiving complaints, arranging for processing, and following up on the progress to outcome of the complaints, to ensure that employee grievance and reports are handled in systematic and institutionalized manner.
  • Whistleblower protection: We are committed to protecting the information of the complainant or whistleblower, maintaining confidentiality of the investigation and processing procedures. Any retaliation against complainants, whistleblowers or persons involved in the investigation is prohibited. At the same time, our investigation and processing work is conducted in accordance with the Company's policies, rules and regulations, as well as the laws and regulations of the countries and regions where the Group's subsidiaries operate, to ensure that the procedures are legal, ruled-based, fair, and just.

Comprehensive welfare system

Remuneration and welfare system
  • Employee children schooling incentives

    Children of employees who are admitted to top universities will be granted a one-time incentive award of 40,000 RMB or 60,000 RMB
  • Public rental housing and interest-free housing loans

    Targeted public rental housing provided by Shenzhen government; Interest-free housing loans of 200,000 RMB to 400,000 RMB for employees
  • Supplementary commercial insurance

    Employees are covered by accident insurance, term life insurance, major disease insurance, accidental medical insurance and hospitalization allowance from the first day of employment
  • Mindray Science and Technology Award

    Match special incentives based on the characteristics of corresponding system / business unit
  • Female employee welfare

    Set up nursing rooms in the workplace; provide maternity leave and breastfeeding leave for female employees during pregnancy and breastfeeding period, etc.
  • EAP services

    Aim to help solve various psychological problems for employees and their family members

Comprehensive Compensation and Welfare System

Mindray strictly complies with the Labor Law of the People's Republic of China, the Pay Transparency Nondiscrimination Provision of the United States and other labor and employment laws and regulations in force in the countries and regions where the Group operates. Moreover, Mindray has formulated relevant systems such as the Remuneration Management System, Remuneration Management System for R&D, and Remuneration Management System for Sales & Marketing Division, and regularly updates the remuneration framework for each job grade according to the annual salary benchmarking. We have built a diversified incentive mechanism and set a remuneration structure consisting of fixed salary, variable salary and long-term incentives for all employees (including non-officer and non-sales staffs) , where variable salary and long-term incentives are linked to the Company's performance and individual performance to motivate the employees. We uphold the principle of combining individual and organizational goals, so that the incentive mechanism is closely linked to the long-term development of the Company. While improving the enthusiasm of outstanding employees and key talents, we aim to create a united, collaborative, and enterprising organizational atmosphere.

Employee Performance Evaluation and Feedback Mechanism

According to the Performance Management System V10.0, Mindray regularly conducts annual performance appraisal covering all employees in China and overseas. We always value two-way communication between employees and supervisors, which is integrated into all steps of performance appraisal. Supervisors give feedback on performance assessment results and reasons to employees through face-to-face talks, and analyze the shortcomings in their performance and formulate improvement plan jointly with employees. Employees who have any doubts about the results of the assessment can provide feedback through any channel such as 88333 HR service hotline, complaint and feedback platform, compliance mailbox and president's mailbox. This year, we further strengthened our performance process management by conducting a unified mid-term performance review across the Group. We focused on employees with outstanding or poor performance, and recorded feedback and communication details and results on online platforms.

Percentage of employees receiving regular performance and career development reviews in 2023 was 100%.

 

Employee training and development


Mindray always attaches importance to employee career development and personal value enhancement by continuously improving the talent training and development systems. Mindray has built career development paths for employees, conducted training programs tailored to the needs of multiple positions, and optimized the employee performance appraisal and feedback process. At Mindray, we focus on independent development and selection of outstanding talents. We strengthen reserve leader cultivation, encourage employees to enrich their professional knowledge and skills in combination with practical work, and cultivate their ability to identify and solve problems.

Making Mindray a lifelong university for employees
Position and Rank Career path Job requirements

Management talent training system

  • Reserve cadres selection
  • Newly-appointed cadres onboard
  • On-job cadres training and practice

Professional talent training system

  • Learning path
  • High-potential acceleration
  • Affluent experts

New employee training system

  • Company level: culture integration
  • System level: business understanding
  • Department level: job competence
Course system management Training operations management Lecturer system management
Digital learning platform

Formal Talent Development Strategy

The Company conducts talent planning based on business needs, and constantly improves the talent structure and builds organizational capabilities through talent recruitment and training. According to the company's talent recruitment strategy, we continue to develop new pools of talent through different channels. On one hand, we attract high-end experts and overseas local talents through social recruitment. On the other hand, we recruit high-quality college graduates from campus for talent reserve. Meanwhile, the company's internal talent market is open to internal employees, providing employees with internal development opportunities and platforms.

Develop employee training programs in partnership with external educational institutions

Mindray regularly invites clinical experts from external hospitals and scientific research institutions to carry out clinical academic and industry trend training for employees. Meanwhile, the Company cooperates with external hospitals, scientific research institutions and other educational institutions to conduct employee training programs, such as clinical academic training for clinical skills to improve professional skills.

MIS Academic Season Project: We invited authoritative external experts from educational institutions and senior internal lecturers to provide in-depth targeted training around different academic fields, and help the internal clinical staff to further enrich clinical knowledge and improve professional clinical skills. Since 2019, the project has been carried out at least twice a year, 9 times so far, and will continue in the future

 

Health and safety

Mindray has always treasured employees as our most valuable asset, and to that end, attaches great importance to their health and safety. We strictly abide by the Production Safety Law of the People's Republic of China, the Law of the People's Republic of China on the Prevention and Treatment of Occupational Diseases and other applicable laws and regulations related to occupational health and safety in the regions in which we operate. We put forward the “3 Mai safety concept” , establish a sound health and safety management system, and enable employees to apply safety knowledge and skills through training and drills. In addition, we regularly arrange pre-job, on-job, o-job and emergency occupational health examinations for employees exposing to occupational hazards, and annual health examinations for all employees. With these management measures and arrangements, we hope that our employees grow in a healthy and safe working environment at Mindray.

 

Diversity and equal opportunity

Diversity- DE&I Policy and Management

We keep improving policies and management measures for diversity, equity and inclusion. The general manager of the Human Resources Center is appointed to oversee our diversity performance. This year, we continued to implement the Diversity, Equity and Inclusion Policy on a Group-wide basis, while adhering to the principle of equal opportunities. We also implemented disciplinary and grievance procedures that meet the Group's compliance requirements and local laws where we operate.

In addition, we employ people with disabilities who meet our business requirements to help them secure jobs. We set up barrier-free passages and accessible toilets in our working place to provide convenience for employees with disabilities and support them to perform their duties. This year, we employed 32 employees with disabilities, 8 in China and 24 overseas.


Training on diversity, equity and inclusion (DEI): We carry out annual DEI related learning and training sessions for all employees, which cover management policies including the Diversity, Equity and Inclusion Policy. In February 2023, we launched an online training on DEI which encompassed DEI definition, and our concept, commitment and current achievements in DEI, as well as the grievance reporting mechanism. It aimed to present a full picture of the Group's DEI related policies and management measures, as well as the Group's diversity management and status quo for employees to obtain a deeper understanding. As of December 31, 2023, we have provided DEI training for all employees.

“Diversity, Equity & Inclusion is an important part of Mindray's core values. We value and enrich our people, respecting and giving full play to their values. We seek to attract talents from diverse backgrounds and will provide them with equal opportunities for career development in a promising industry.”

—— Mindray

As of December 31, 2023: Mindray has set up 0 overseas subsidiaries in 0 countries and hired 100% local employees in 29 countries.

Percentage of foreign employees in the Group was about 0.

Percentage of racial minority employees at Mindray North America was 0, and percentage of racial minority employees in management at Mindray North America was 0.

Coverage rate of training on diversity, equity and inclusion was 0.