The Sweet Burden. And the Need for Upgraded Automation
The Middle East faces a growing challenge: diabetes. In Jordan, the "sweet burden" is particularly heavy. With 78% of the population overweight or obese, and a staggering 45% living with prediabetes or diabetes, the need for efficient and effective care is urgent.
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The National Center for Diabetes, Endocrinology, and Genetics (NCDEG) is an independent non-profit organization established in 1996 as part of the centers affiliated with the Higher Council for Science and Technology. NCDEG aims to create a fully integrated healthcare organization specializing in diabetes, endocrine disorders, and genetics, collaborating with both public and private medical institutions.
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As a leading healthcare institution for diabetes in Jordan and the Middle East, the NCDEG is at the forefront of combating this disease. Affiliated with the Higher Council for Science and Technology, it treats over 600,000 patients annually and serves as a regional hub for advanced treatment, research, and education.
As the workload of its laboratory continues to increase, improving laboratory efficiency is essential to meet patient needs and enhance service delivery. With a focus on innovation, the NCDEG has opted for the Mindray MT 8000 Total Laboratory Automation Solution, which connects two units of the M1000 Chemistry and Immunoassay Integrated Systems. This strategic decision aims to streamline workflows and elevate laboratory performance.
"We only want the best available technology."
The NCDEG laboratory conducts approximately 4,000 clinical chemistry and immunoassay tests daily, with that number steadily growing. “We are experiencing a 5% annual increase in workload, so we’ve been actively seeking a high-performance TLA to enhance efficiency,” said Dr. Dina Qutaish, Assistant Director of the laboratory.
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Before installing the MT 8000 TLA solution, the NCDEG was a long-standing, satisfied user of Mindray’s cutting-edge products, including the CL-2000i, BS-600M, and BS-240Pro in their laboratory. Their decision to implement the MT 8000 was driven by their unwavering trust in Mindray’s technological excellence and proven reliability.
Professor Dr. Muhammed El-Khateeb
Vice President of the National Center for Diabetes, Endocrinology and Genetics, Jordan
Our center offers comprehensive ambulatory care for diabetic patients, including diagnosis, treatment, and management of diabetes and its complications—all under one roof. Our mission is to minimize hospitalizations and provide efficient services by utilizing the best available technology.
Unlocking Maximum Efficiency and Quality with Advanced Automation
One of the key challenges crippling the laboratory's diagnostic workflow was the relentless cycle of manual, error-prone tasks - from sample sorting and aliquoting to result review and reporting. The introduction of the MT 8000 has transformed the laboratory's operations. "Thanks to this innovative solution, we now have a remarkably streamlined, automated process throughout the pre- and post-analysis stages," commented the laboratory director. By dramatically reducing the number of manual steps from 11 down to just 3, the lab has achieved a?significant leap in efficiency.
This automation upgrade has unlocked a new era of excellence in patient care. "We can now allocate more time and resources to quality control and management," the director explained. "This is elevating the overall quality and reliability of our diagnostic services to new heights."?
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Additionally, the MT 8000's single-tube transportation and testing for clinical chemistry and immunoassay boosts efficiency and optimizes space utilization.
Like many high-throughput laboratories, striking the optimal balance between rapid turnaround times and exceptional quality service for the NCDEG's lab can be a recurring challenge.
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Coupled with an industry-leading four-lane design, the MT 8000 delivers an astounding throughput of 3,600 tubes per hour per lane – which empowers laboratories like the NCDEG to scale their operations without compromising quality or cost-effectiveness.
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Another standout feature of the MT 8000 is its ability to prioritize emergency samples. Equipped with a dedicated side rail, the MT 8000 can fast-track the processing of critical patient samples, allowing them to bypass the main workflow. This ensures rapid turnaround times for time-sensitive emergency tests, without disrupting the efficient processing of the routine workload.
Connecting Tomorrow’s Vision
In an effort to expand access to high-quality diabetes care services across the Middle East, the NCDEG will soon open two additional branches in northern and southern Jordan. The versatility of the MT 8000 will empower the NCDEG to elevate efficiency and quality across its laboratory network. By seamlessly integrating with Mindray's testing modules for hematology, urine analysis, and coagulation, the MT 8000 consolidates the entire diagnostic workflow onto a single, optimized platform.
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Further enhancing this interconnected ecosystem, the InnoLab Operation Platform will be upgraded to the Mindray InnoLab IT Solution, facilitating seamless data integration and communication between the NCDEG's branch laboratories and the main institute in Amman. This is set to empower the NCDEG to deliver on its vision of consistent, accessible, superior diagnostic services to patients throughout the region.